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Staff Members
| Executive Director |
Alice H. Hedt |
| Director of Public Policy |
Janet Wells |
| Director, National Long-Term Care Ombudsman Resource Center |
Lori Smetanka |
| Project Coordinator |
Jessica Brill |
| Ombudsman Specialist |
Milissa Lake Spencer |
| NORC Staff Assistant/Membership Coordinator |
John Kafka | |
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